The Second Conference of African Telecommunications Regulators on Consumer Affairs (CATCO) is to be held in Abuja, Nigeria from August 20 – 22, 2019 . Theme-“Empowering the Telecom Consumer in an Era of Technological Evolution .” Venue ;Transcorp Hilton,Abuja Target Audience 1.Stakeholders from various African countries who are interested in the positive growth of the […]
I am a strong advocate of FULL Customer Satisfaction. As such, I will recommend that every company whose focus is on growth and profitability should immediately set up a Customer Champions unit. This is not new but should become generally implemented. Note that this is not Human Resources (H.R),who most times are compelled to favor […]
